Answer: The membership registration (name, E-mail address, information of the prefecture where you live and company name) is mandatory for the application.
Answer: Check whether the e-mail is not sorted into your unsolicited e-mail folders.
Answer: Applications are accepted only on the website.
Answer: Anyone can attend the courses. Please also refer to the "Guidelines for Participation" in the course outline for detailed guidance on participants.
Answer: In case of change, please cancel and apply again.
In case of cancellation: Please confirm the "Matters Related to Participation" category described below and contact the administrative office.
Answer: Possible. Refer to the relevant sections in the User's Guide.
Answers: Different course by course. Please refer to the guide for each course on the website.
Answer:After paying, you can watch the course.
Answer. It can be issued as an electronic file from My Page.
Please issue from the "View Details" screen of the lecture you wish to issue from the various controls > Order Control.
Issuance of the receipt is available after the receipt is completed. Note that if the method of paying is made by a corporate (bank transfer), it may take some time to reflect the deposit information. Please take note.
In addition, if you wish to purchase each original copy, you will be able to handle it for a fee. (550yen/copy) Please inform us of this by filling in the communication column (Remark column) at the time of application.
Please note that it will take a few days due to the postal arrangements.
Answer: Viewing from a PC a tablet and a smartphone. Use of the following environment is recommended.
Recommended environment for browsing websites
Desktops: The version released a year ago to the most recent version (Mac or Windows) of Safari, Edge, Google Chrome, and Firefox
Mobile: Android, BlackBerry, iOS
Recommended environment for E-Learning viewing
Check the link destination.https://www.qumu.jp/qumu-cloud-tech-spec/
Answer: Follow the flowchart displayed on My Account to apply for and take a lecture. You can also check the current status from the "Order Controls" and "My Courses".
Answer: The customer is required to register membership information before viewing. Select "Issue lecture slip" or "Edit membership information" from "List of application information" and enter the necessary information.
Answer. The final day of viewing is December 31st of the year of purchase, but before the date, participants can watch the course unlimited times regardless of the terminal.
Answer: Possible. Please contact the administrative office. Requirement for refunds is as following. In addition, a separate administrative fee will be charged for refunds.
In case of E-Learning: A refund is available only if you have not watched the contents.
Answer: Possible. Edit or correct the participant information from My Account. The following restriction applies to the E-Learning.
E-Learning: When content is not viewed
Answers: The comprehension test can be taken any number of times until the final day of viewing.
Answers: For E-Learning course, answers to questionnaires are completed after checking the degree of comprehension. Please check the status of each answer.
Answer: You can reissue the certificate from My Account.
Answer: Possible. Please contact the administrative office. The issuance fees are free.
Answer: The participant who accesses to the contents is recorded as a student for the E-Learning.